About

We’re a globally distributed team driven by a shared mission: to help our clients succeed through thoughtful, customer-centric solutions.

We believe in the positive impact a brand can have on people’s lives, and approach every project from the perspective of the customer. Lucky for us—our clients are often are favorite brands. Our goal is to create experiences that resonate, add value, and help brands build lasting connections with their communities.

Barrel team member working on a team building exercise at our company retreat

Leadership

Lucas Ballasy

Chief Executive Officer, Partner

Wesley Turner-Harris

Chief Technology Officer, Partner

Kate Fulks

Director of Client Services

Christine Carforo

Design Director

Purpose & Values

Barrel exists to provide our clients with exceptional service and work that generates impactful results. Our values below support our purpose.

All Feedback is Information

We view feedback as valuable information and proactively seek it out. It helps us learn, grow, and enhance performance.

Turn Setbacks Into Growth Opportunities

Mistakes, losses, and missed opportunities are chances to improve. We use lessons learned to do better the next time.

Take the Long Term View

We work patiently towards worthwhile outcomes. We do not take short-cuts and will always prioritize our integrity and relationships.

Be Proactive

We focus on what we can influence and act with a sense of urgency. We take ownership and avoid blaming others.

Shopify Plus Partners — Trusted Relationships in the Ecosystem

We've been working with Shopify since 2009 and a Shopify Plus Partner since 2017. We have strong relationships with Shopify and other solutions providers in the ecosystem (e.g. Klaviyo, Recharge, Rebuy, Okendo, Tolstoy, Gorgas, & Wonderment) to bring the highest levels of service to our clients.

About Shopify Services

How We See It — Your Website is Your Online Flagship

Your website is where your brand’s story comes to life—a hub for customers to learn, discover, and experience. Through customer research and journey mapping, we help brands create seamless experiences across every touchpoint, driving engagement and boosting sales not just online, but across all channels.

Explore Services

Extending Our Expertise

We've partnered with industry leaders who bring a wealth of knowledge to the complexities CPG growth. They're instrumental in supporting our clients in sales, marketing, and growth strategies.

Paul Owusu

Our CEO Lucas Ballasy's insights on growth & performance in leadership, life, & e-commerce.

Fred Michaels

Our research project where we share insights from making real DTC purchases online.

Anu Naithani

We invite speakers from diverse backgrounds who are making an impact in their fields.

CX Insights Graphic

Nate Rosen

We invite speakers from diverse backgrounds who are making an impact in their fields.

Ideas & Inspiration

Peek inside how we operate and think about the business, learn from our research, and see who's inspiring our team.

Leadership & E-commerce

Our CEO Lucas Ballasy's insights on growth & performance in leadership, life, & e-commerce.

Visit the Website ↗

DTC Patterns

Our research project where we share insights from making real DTC purchases online.

See Our Research ↗

Barrel Spotlight

We invite speakers from diverse backgrounds who are making an impact in their fields.

See Past Speakers

Explore Our History

Interested in collaborating on a project?

Get Started

Explore Our Work

Sweet Loren's

Shopify 2.0 Migration and a Framework Built for Scale

The Outset

Launching & Growing a Celebrity Skincare Brand

Once Upon A Farm

Building LTV and AOV Through Subscription and Build-A-Bundle

Pavise

Disrupting the Skincare Industry With Pavise’s First Ecommerce Website