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Build Customer Retention With Gorgias' Customer Service Solutions
Barrel partners with Gorgias, a help desk designed for Shopify Plus e-commerce stores, to offer retention-worthy support. From their AI-powered responses to their personalized on-site offers, Gorgias helps strengthen your connection with your customers and build relationships with new customers.
Gorgias Results
Gorgias supports merchants in making their help center a loyalty and revenue driver. They also help companies build efficiencies in their internal processes.
25x
ROI
45%
ticket automation
How We Maximize Your Gorgias Experience
✓ Easy Order Management
Customers can see real-time order status, request refunds and cancellations, and report issues
✓ Integrated Customer Data
Share customer data between tools and make updates in other apps directly within Gorgias
✓ Personalized Offers
Personalize offers through Gorgias Convert based on a customer's on-site behavior to increase conversion
✓ Ai to Increase Efficiencies
Respond faster and build efficiencies through Gorgias' Ai Automate tool
✓ Conversation Flows
Based on customer’s inputs, build interactive conversation scenarios to offer personalized responses
✓ Omni-Channel Responses
Follow the conversation across all of your channels including social and SMS
Get Help Implementing Gorgias
Get StartedClient Success
Pavise
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Skincare 101
For a new luxe skincare brand, with a revolutionary concept that sun-care is for 365 days a year, it was important for Pavise that their customer support was high-touch.
We helped Pavise integrate Gorgias's Helpdesk chat on their site to connect customers to relevant articles and real-time responses about products and SPF education.
View Case Study
Explore Resources
Purchasing Ski Wear Made Easy with Halfdays' Website
Halfdays uses their website to guide customers in confidently purchasing ski wear that is perfect for them.
Read The Article ↗
Tips For Your CX Team to Keep Customers Happy
Lucas Ballasy, our partner and CEO, shares principles to remember when responding to customers and building trust.
Read the Article ↗Contact Us to Get the Most Out of Gorgias
