Caffe Vita / Barrel — CPG Commerce Agency

Driving Retention and Loyalty for a Legacy Coffee Brand

Caffe Vita is a Seattle-based coffee roaster and retailer known for its artisanal, ethically sourced coffee and commitment to independent, local partnerships. Barrel redesigned Caffe Vita's Shopify website to streamline structure, elevate user experience, and support e-commerce growth while preserving wholesale partnerships and community events.

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Our Partners

Apps & integrations on this project.

Opportunity

As Caffè Vita looked to strengthen relationships with its loyal customer base, the brand needed a digital experience that could better support subscriptions, product discovery, and repeat purchasing. The platform also needed to highlight the brand’s heritage and craft roasting philosophy while making it easier for customers to reorder their favorite coffees.

We reimagined Caffe Vita’s digital identity to bring its 25+ year legacy to life and engage its loyal community.

We created a seamless shopping experience that highlights Caffe Vita’s full product range, communicates its community-first mission, and supports customers at every stage of their coffee journey.

We engaged customers through storytelling to encourage product discovery, with a focus on flavor and educational resources to reinforce Caffe Vita’s industry expertise.

To encourage retail sales and promote the Caffe Vita cafe experience, we built a comprehensive Store Locator page, Caffe Locations page, and events hub.

To strengthen customer retention and drive repeat purchases, we implemented a robust subscription program, powered by Recharge, so customers can easily support their daily coffee habit.

We reimagined the blog experience to bring together educational resources & community work into a single hub to show commitment to all things coffee & social impact.

To support their sustainable growth, we built a flexible template system that empowers Caffe Vita to share rich stories around collections and company initiatives.

Impact

The updated Shopify experience helps Caffè Vita translate its legacy coffee expertise into a modern digital destination. With improved subscriptions, clearer product storytelling, and streamlined reordering, the site now supports stronger retention and long-term customer loyalty.