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Services
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We create commerce experiences for CPG brands that drive customer engagement and sales across channels.
Engaging & Growing Your Customer Base
We've collaborated with CPG brands of all sizes, crafting tailored websites experiences that go beyond transactions and help them:
✓ Build Customer Relationships
Leverage zero-party & first-party data to get to know your customers directly.
✓ Learn from Customers
Solicit customer feedback to inform product development and innovative experiments.
✓ Deepen Product Usage
Offer content and resources to maximize customer satisfaction with your products.
✓ Boost Customer Retention
Encourage repeat business through subscriptions, loyalty programs, and coupons.
✓ Drive Retail Velocity
Guide customers to seamlessly find your products in stores, down to the SKU.
✓ Connect through Storytelling
Convey your brand’s story and values to better connect with your audience.
✓ Create Buzz for Launches
Stir excitement and anticipation for new product innovations and launches.
✓ Sell Directly to Customers
Simplify shopping through e-commerce, offering customers convenience.
✓ Offer Exclusive Access
Provide special access to unique product bundles catered to customer needs.
Our Core Services
Shopify Plus Website Design & Build
Redesign an existing website, create from scratch, or replatform to Shopify Plus.
Website Audit & Roadmapping
Deep-dive into site performance & opportunities that lead to concrete next steps.
Customer Journey Optimization
Enhance the experience across all touch points to convert and retain customers.
Interested in collaborating on a project?
Get StartedHow We Work
Whether you’re starting with us on a single project or an ongoing retainer, our process ensures every engagement drives meaningful results.
01 — Customer Insight
We start by understanding your customer journey and how your brand lives across channels. This helps us identify gaps & opportunities.
02 — Strategic Planning
We develop a clear plan based on your goals, outlining the steps and priorities needed to achieve them.
03 — Execute & Adapt
We put the plan into action while staying flexible to respond to any new insights or opportunities.
04 — Testing & Learning
Once the work is live, we run tests, gather insights, and analyze data. From there, we refine and optimize to improve outcomes.
Featured Programs
All Access
Designed to simplify your day-to-day and propel your business forward with dedicated assistance and strategic guidance always within reach.
Commerce Care
Keep on top of the latest platform upgrades with ongoing support & maintenance of your Shopify store and commerce stack.
Single Projects & Monthly Workstreams
Single initiatives and monthly retainers across any of our capabilities, from CRO to email campaigns. Pair with any engagement.
Our Capabilities
Research & Insights
- Customer Research
- Analytics & Reporting
- UX Testing & CRO
- Interviews & Surveys
E-Commerce
- Website Audit
- UX & Design
- CX & Technical Strategy
- Shopify Storefront Design & Build
- Shopify Platform Migrations
- CRO
- Analytics / Performance Tuning
- ADA Remediation / Accessibility
- Shopify Tech Stack Consulting & Implementation
- Cross-Border Commerce
- Roadmapping & Release Mgmt
Omnichannel Commerce
- Amazon FBA Storefront
- Subscriptions
- Bundles & Product Customization
- Social Commerce
- Loyalty / Referral
- Retail Activation
- Shopify POS
- Shopify B2B
Digital Marketing
- Paid Social
- Paid Search
- Customer Journey Mapping
- Landing Page Strategy
- Organic SEO Strategy
- CRM (Email/SMS Campaigns)
Digital Creative Studio
- Digital Campaigns
- Copywriting
- Creative Production
- Design Systems
Interested in collaborating on a project?
Get StartedExplore Our Work
Sweet Loren's
Shopify 2.0 Migration and a Framework Built for Scale
The Outset
Launching & Growing a Celebrity Skincare Brand
Once Upon A Farm
Building LTV and AOV Through Subscription and Build-A-Bundle
Pavise
Disrupting the Skincare Industry With Pavise’s First Ecommerce Website
